IT glitches force OR Tambo International Airport to operate manually

Posted by Olerato Ramafsi on 24 February 2023

Africa’s largest airport, OR Tambo International, has recently been experiencing challenges with its IT network.

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The glitch occurred on the February 23, 2023 which resulted in many domestic flights process periods to be excruciatingly long.

The airport’s communication team issued a voice statement to the media on Thursday, noting that the airport has had to use manual processes to facilitate people moving in and out of the airport.

‘The OR Tambo International Airport is currently experiencing a challenge with the IT network, impacting the baggage sortation system as well as the 2D barcode system,’ Samukelo Khambule, the communications specialist at the airport said.

OR Tambo is the hub of the country’s air travel, with 21 domestic airports being serviced from the international airport alone.The Airports Company South Africa (ACSA) website shows that the airport facilitates over 21 million travellers annually.

It is not yet clear what the cause of the glitches to the airport’s IT system is, but the airport has encouraged travellers to arrive early to prevent further delays from traveling which may be caused by the glitch.

This is a developing story.

Picture: Getaway Gallery

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