South Africans unhappy with higher FlySafair ticket prices

Posted by Anita Froneman on 22 September 2020

With the country in lockdown Level 1, more travellers are planning long-awaited vacations or trips to see loved ones. However, many have complained about one of the country’s few remaining airlines, saying they feel exploited by the high ticket prices.

Citizens have taken to Twitter to express their dissatisfaction with FlySafair.

FlySafair has responded on Twitter, saying their price system is demand-based. The airline added that this is the system all carriers use and that it’s the same way they have operated pre-lockdown.

The airline also referred unhappy customers to a statement on their website:

‘FlySafair, like other airlines around the world, uses a system called “demand based pricing”. What this means is that the first seats on a flight, sell at the very lowest price, usually at a loss to the airline. As the seats start to sell out, they become incrementally more expensive.

‘What you’ll find is that prices rise quickly on popular flights, like those around holiday times. Flights also tend to get pricier the closer it is to their departure time, because usually they’ll be closer to sold out at that time.

‘The best way to get the lowest fare is to book in advance to ensure that you get those first cheap seats.’

Also read:

New SA airline to be named by public, here’s your chance to be famous

Image credit: Twitter






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