Hotel staff learn sign language for hearing-impaired colleague Posted on 19 February 2020 Anew Hotel Hilton in the Midlands, KwaZulu-Natal, is piloting a wonderful new initiative called the Barista Project. The hotel has partnered with Ciro and Essential Deaf (eDeaf) to employ a hearing-impaired barista, Phumzile Mazibuko, who was born deaf. Through The Ciro Coffee Academy Barista Project and Essential Deaf (eDeaf), Mazibuko was able to train to be a barista for internationally-accredited coffee shops. To make her feel more comfortable in the hotel working environment, Essential Deaf sensitization training was completed with all staff at ANEW Hotel Hilton to encourage positive communication and a compassionate working environment for a deaf employee. Sign language training has begun and the team are embracing the challenge of learning a new language. View this post on Instagram @thandigama delivered with this beautiful image of ANEW Hotel Hilton 😍 . A post shared by ANEW Hotels & Resorts (@anewhotels) on Feb 4, 2020 at 5:07am PST Through Ciro, hearing impaired people are able to become qualified baristas. The academy has also specifically designed sign language menus for seamless communication between patrons and baristas. The Ciro Coffee Academy has designed specialised coffee courses to accommodate deaf baristas and all trainee baristas are taken through the Speciality Coffee Association modules which develop their knowledge and skills on the history of coffee machines and the coffee-making process. Anew Hotel Hilton supports Ciro’s commitment to uplifting South Africa’s deaf community by promoting the training and development of accredited coffee shop baristas. The programme provides a great opportunity to improve the lives of the unemployed and under-skilled people in our deaf communities. Phumzile Mazibuko. Image: ANEW Hotel Hilton Image: Pexels Related Posts Cape Town’s sustainability: Leading the way in environmental initiatives 1 June 2023 As National Environmental Month commences in South Africa, Cape Town stands proudly at the forefront... read more Kapama to host Safari Guide of the Year Awards 2023 1 June 2023 Kapama Private Game Reserve near Hoedspruit will host this year’s Safari Guide of the Year... read more Blood Lions relaunches for public viewing on YouTube 1 June 2023 Award-winning documentary feature film Blood Lions has been relaunched on YouTube for public viewing, creating... read more PREV ARTICLE NEXT ARTICLE
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