Why choose TGCSA star-graded resorts? Posted on 21 June 2019 Tags:South African Tourism When going on holiday, booking accommodation can be a daunting experience. Images of rooms and facilities may shimmer online, but in reality, you could be staying in the sticks. But looking for accommodation has never been easier thanks to the Tourism Grading Council of South Africa’s (TGCSA) star-grading system – the hospitality industry’s mark of quality. New grading criteria keeps up with trends The grading criteria for holiday accommodation was recently augmented to keep up with the latest global tourism and technological trends. Three new categories have been added: apartment hotels, small hotels and boutique hotels. The grading criteria was recently augmented to keep up with the latest global tourism and technological trends. Three new categories have been added: apartment hotels, small hotels and boutique hotels. According to TGCSA’s Chief Quality Assurance Officer, the new criteria was put in place to ensure South Africa remains internationally benchmarked and thus a competitive destination. ‘One of the key reasons behind the triennial review of our criteria is the impact that technological enhancements are having on the hospitality sector and the overall guest experience. For instance, the provision and access to Wi-Fi is fast becoming a very basic need and guest prerequisite at any category of accommodation.’ Guests will be guaranteed that higher-graded establishments have technological capabilities to suit both business and leisure travellers. Tech developments in the hospitality industry allow guests to connect with the hotel service outlets using new platforms and applications as well as the ability to make outgoing calls using applications linked to Wi-Fi. Rewards for responsible establishments With over 5,200 properties graded across South Africa, there are a variety of options, with availability rarely an issue. In addition, TGCSA has introduced the Responsible Tourism accolade for establishments that abide by sustainable tourism practices. ‘We are of the opinion that limiting the impact of tourism on the environment is in the interest of all concerned and it was on this premise that the TCGSA undertook to include an accolade to recognise properties that have adopted and are practicing Responsible Tourism practices,’ said Erasmus. Travel agents trust the grading system When booking for clients, travel agents look for tried and trusted establishments that have TGCSA star grading. Erasmus said the grading level awarded to properties annually are by far the most important for travel agents when they are recommending an establishment to a customer. This indicates the type of product that will be encountered as well as the levels of product quality, variety of facilities and the service standards guests can expect. ‘We are invigorated to see that our contribution, through the provision of our world-class grading system, continues to assist trade in improving the collective positioning of South Africa as a quality destination and a leading player on the global stage,’ said Erasmus. Image: Supplied Related Posts Cape Town’s sustainability: Leading the way in environmental initiatives 1 June 2023 As National Environmental Month commences in South Africa, Cape Town stands proudly at the forefront... read more Kapama to host Safari Guide of the Year Awards 2023 1 June 2023 Kapama Private Game Reserve near Hoedspruit will host this year’s Safari Guide of the Year... read more Blood Lions relaunches for public viewing on YouTube 1 June 2023 Award-winning documentary feature film Blood Lions has been relaunched on YouTube for public viewing, creating... read more PREV ARTICLE NEXT ARTICLE
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